R-88 Driver Ver.1.0.0 for Windows® 10

(Note)
In no event shall Roland Corporation ("Roland") be liable to end-users for any damages whatsoever, including but not limited to financial damages for loss of business profits or business information arising from the use of, or inability to use this product. The foregoing provision is effective even if Roland has been advised of the possibility of such damages.

*Any modification, duplication, distribution, or reproduction of material (including the files related to this driver) without permission from Roland Corporation ("Roland") is prohibited.
* Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
*ASIO is a trademark and software of Steinberg Media Technologies GmbH.
*All product names mentioned in this document are trademarks or registered trademarks of their respective owners.

Driver for Windows 10

Your computer downloads the Windows® 10 driver for R-88 automatically from the Internet when R-88 is connected to the computer.

*To use this driver, you must set the USB CONNECTION of the R-88 to "AUDIO I/F."
*When using a touch-enabled PC, replace the words "click" and "right-click" in this document with "tap" and "press and hold", respectively.

System requirements

Operating System
Microsoft® Windows® 10 (64-bit Edition/32-bit Edition)
*Windows 10 Mobile is not supported.
Computer
Windows-compatible PC equipped with USB port
*Intel chipset is recommended.
*R-88 may not perform to its full specs when used with an added USB 2.0 interface card.
*This product cannot be used with a USB 3.0 port that is not compatible with USB 2.0 specification.
*If this product does not work correctly when connected to a USB 3.0 port, you will need to connect it to a USB 2.0 port.
*Even if connected to a USB 3.0 port, the performance of the product will not change.
*This driver cannot be used in a virtual Windows environment, such as Hyper-V or Virtual PC.
*Mac computers running Microsoft Windows are not supported.
Other
Internet connection
*The Internet connection is needed to download the driver.

Cautions and Limitations


Installation

*Before installing the driver, you must set the USB CONNECTION of the R-88 to "AUDIO I/F."
*To reinstall or update the driver, refer to "To reinstall."
  1. Disconnect all USB devices except keyboard and mouse, and then start Windows.
  2. Check that the computer is connected to the Internet.
  3. On Windows, close the "Sound" settings screen of the Control Panel and all running applications.
  4. Turn on the power of R-88 and connect it to the computer using a USB cable.
    The driver will be installed automatically.
  5. After several minutes, click the start button and then click "All apps".
    Open the Roland folder. If the "R-88" icon is displayed, the installation is completed.
  6. *Under normal conditions, the driver installation is completed in several minutes.It may take about 10 minutes depending on the Internet connectivity or if there are other drivers being installed for other devices.
    *A problem may have occurred if R-88 is connected but cannot be used after waiting for 10 minutes.Refer to "Troubleshooting."

Before you begin

Input/output device settings for your application

In order to obtain optimal performance from your applications, specify the input/output device for your applications as described below. (For details on making these settings, refer to the owner's manual for your application.)

*Ensure that the R-88 and the application are set to the same sampling frequency. If the sampling frequency settings do not match, error messages may be displayed and recording/playback errors may occur.
*If you are unable to select the R-88 device, a problem may have occurred. Refer to "Troubleshooting."

Audio Playback/Recording devices

Of the total audio input/output channels provided by the R-88, there are 10 INs and 8 OUTs
You can use the Playback/Recording devices shown below.

[Playback devices]
1-2 (R-88)
3-4 (R-88)
5-6 (R-88)
7-8 (R-88)
*If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed.
 
[Recording devices]
1-2 (R-88)
3-4 (R-88)
5-6 (R-88)
7-8 (R-88)
MIX (R-88)
*If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed.
 

Setting the playback/recording device in Windows

Set R-88 as the default device to allow its use in "Groove Music" and Windows Media Player.

  1. Right-click the start button and then click "Control Panel".
  2. Click "Hardware and Sound" and then click "Sound".
    *If the icon view is selected for the Control Panel, click "Sound."
  3. In "Playback," right-click the device that you want to use for playback (such as the R-88's "1-2"), and choose "Set as Default Device."
    *A problem may have occurred if the devices above cannot be selected.
  4. Similarly, in "Recording," right-click the device that you want to use for recording (such as the R-88's "1-2"), and choose "Set as Default Device."
    *A problem may have occurred if the devices above cannot be selected.
  5. Click [OK] to close "Sound."

Device settings for ASIO-compatible applications

When using the R-88 with an ASIO-compatible application, select "R-88" as the ASIO setting for your application.

*To prevent an audio feedback loop or double monitoring, make settings on your application to turn monitoring off.
*The R-88 main unit does not support ASIO Direct Monitor, but if you use Cubase, by enabling Direct Monitoring in the Cubase setting, you can prevent loop oscillation of audio equipment and duplicate monitoring.
*When using the R-88 with ASIO, we recommend that you set your application so that it does not use the Microsoft GS Wavetable Synth. (In order to decrease the load, and for convenience when changing Audio Buffer Size of the driver.)

Opening online document

When the driver installation is completed, you can open the Readme file (this document) by following the procedure described below.
Use this file for troubleshooting and for checking how to set up the driver.
  1. Click the start button and then click "All apps".
  2. Open the Roland folder and then click "R-88 Readme".
  3. The online document for the driver is displayed.

Changing/checking driver settings

Changing/checking driver settings

  1. When changing driver settings, always make sure to first quit all applications using the R-88. This is unnecessary when only checking the settings.
    *Please wait for about 10 seconds until these applications exit completely.
    *If the Windows monitoring function is enabled, it won't be possible to change the driver settings. Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.
  2. Click the start button and then click "All apps".
  3. Open the Roland folder and then click "R-88".
  4. The "R-88 Driver Settings" dialog box will appear.
    *You can also open the R-88 Driver Settings dialog box from the Windows Control Panel.In the Control Panel, click View by: and change it to an icon display, and then double-click the R-88 icon.
  5. To modify the settings, make the changes and click [OK]. To simply check the settings, be sure to click [Cancel] after viewing the settings.
    *For details on the setting items, refer to "About the items in the Settings dialog box."

About the items in the Settings dialog box

Audio Buffer Size
You can adjust the audio input/output buffer size. (By default, this will be the sixth position from the left.)
Decreasing the buffer size will shorten the latency and improve realtime performance, but might make it more likely that you will experience audio clicks and pops, depending on your computer's processing power and the song data load.
Increasing the buffer size will lengthen the latency, but will make audio streaming more stable, and it will be less likely for audio clicks and pops to occur.
In general, you'll probably want to decrease the buffer size for better realtime performance if you're playing a software synthesizer in real time, or if you're monitoring an audio input that's being passed through your DAW software.
Conversely, you can increase the buffer size to prevent audio clicks and pops if you're recording or playing back song data that contains numerous tracks and presents a heavy processing load.
By changing the buffer size as appropriate for your situation, you can obtain the right balance between realtime performance and audio streaming stability.

* Note!
If you use an application with an audio equipment test function, after changing the buffer size, carry out a test.

ASIO Buffer Size
This is the minimum buffer size that can be set by the ASIO application.
*Depending on the application you're using, there may be other buffer sizes that can be set in addition to the minimum buffer size, and the buffer size shown here might not match the actual buffer size.
For details on setting and checking the buffer size, refer to the owner's manual for your application.
 
"Show README" button
This button displays the README file (this document).
 
Information
This field shows the driver version.

To reinstall

  1. Delete the driver as described in "To uninstall."
    *When you uninstall, the settings of the Driver Settings dialog box will be initialized. For details on the setting items, refer to "About the items in the Settings dialog box."
  2. Install the driver as described in "Installation."

To uninstall

  1. Disconnect all USB devices except keyboard and mouse, and then start Windows.
    *Be sure to also remove the R-88's USB cable.
  2. Exit all applications before you begin the uninstallation.
    *Please wait for about 10 seconds until these applications exit completely.
  3. Right-click the start button and then click "Programs and Features".
  4. In the list, choose "R-88 Driver", and click "Uninstall/Change."
    *The driver is not installed if R-88 Driver is not displayed in the list.You do not need to uninstall the driver.
  5. If a dialog box regarding User Account Control appears, click [Yes].
    *If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation.
  6. The display will indicate "The installed R-88 Driver will be uninstalled." and click the [OK].
  7. When the message "Uninstallation was completed." is displayed, click [OK] to restart Windows.

Troubleshooting

Cannot install the driver

Check the status of the device
Under normal conditions, the driver installation is completed in several minutes.
If the R-88 is connected but cannot be used after waiting for 10 minutes, follow the procedure below and check the status of the device.
  1. Turn on the power of R-88 and connect it to the computer using a USB cable.
  2. Right-click the start button and then click "Device Manager".
  3. In the View menu, click "Devices by type".
  4. Click "Sound, video and game controllers" or "Other devices" to display the R-88 device.
  5. When the R-88 device appears, double-click it to open the "R-88 Properties" screen.
  6. Under the General tab, check the "Device status" field.
If the message in this field is "This device is working properly.", the driver installation is completed.
Otherwise, the driver installation may have failed.
See other topics in Troubleshooting for driver installation problems.
 
Is your computer connected to Internet?
To install this driver, your PC must be connected to the Internet.
Check that your PC is connected to the Internet (for example by using a Web browser), and then install the driver again by following the steps described in the "Installation" section.
 
Reconnect R-88
The device recognition may have failed.
Disconnect R-88's USB cable, turn off the power of R-88 and turn it on again, and then reconnect it to your PC.
 
Install the driver manually
Depending on the Internet connectivity, the driver may not be installed automatically.
If this is the case, follow the procedure below to install the driver.
  1. Turn on the power of R-88 and connect it to the computer using a USB cable.
  2. Right-click the start button and then click "Device Manager".
  3. In the View menu, click "Devices by type".
  4. Click "Sound, video and game controllers" or "Other devices" to display the R-88 device.
  5. When the R-88 device appears, right-click it, and then select "Update Driver Software".
  6. Select "Search automatically for updated driver software".
    Your PC starts searching for the driver, and the driver is installed automatically.
The installation is completed if the "Windows has successfully updated your driver software" message is displayed. Click "Close".



If the "System Settings Change" dialog box appears, click [Yes] to restart Windows.
 

Cannot select/use the R-88 device

Was the driver installed correctly?
The driver may not be installed properly.See the "Cannot install the driver" section.
If you cannot use R-88 after the driver is installed, reinstall the driver by following the procedure described in the "To reinstall" section.
 
Could the R-88 be in use by other software?
Exit all applications that are using the R-88, and turn the power of the R-88 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.
 
Is the R-88 WAVE device name displayed?
If the device name is not displayed, exit all applications that are using the R-88, and turn the power of the R-88 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.
 
Did the computer enter a Sleep mode while the R-88 was connected with its power turned on?
If the R-88 does not work correctly after resuming from Sleep mode, you should exit all applications that use the R-88, and then turn the power of the R-88 off and on again.
 
Was the USB cable disconnected and reconnected while the R-88 was being used, or was the power of the R-88 turned off, then on again?
If the USB cable is disconnected and reconnected while the R-88 is in use, or if the power of the R-88 is turned off, then on again, it may no longer operate correctly. If this occurs, exit all applications that are using the R-88, and turn the power of the R-88 off, then on again.
 
If the PC is started up while the R-88 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the R-88.
In such cases, connect the R-88 to another USB port or turn on the power of R-88 after the PC starts up.
 

A number such as "2-" is now displayed at the beginning of the device name

Could you have connected the R-88 to a different USB port?
If you connect the R-88 to a different USB port, the operating system may automatically add a number to the beginning of the device name.
Even if this occurs, it will not cause any problems with the operation of the R-88.
*If you want to restore the device name that does not have this added number, connect the R-88 to the same USB port as when you installed it, or reinstall the driver as described in "To reinstall."

The screen indicates "Device currently used by another application." and driver settings cannot be made

Are you using another application?
The driver settings cannot be changed while it is being used by an application.
 
If the Windows monitoring function is enabled, it won't be possible to change the driver settings.
Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.
 

No sound is heard; cannot playback or record

Was the driver installed correctly?
 
Could the R-88 be in use by other software?
 
Did you make settings as described in "Before you begin" so that the R-88 driver could be used?
The R-88 cannot be used unless you make these settings. Refer to the sections on "Before you begin."
 
Could you have entered Sleep mode during playback or recording?
If the R-88 does not work correctly after resuming from Sleep mode, you should exit all applications that use the R-88, and then turn the power of the R-88 off and on again.
 
During playback or recording, did you turn the power of the R-88 on/off, or disconnect and reconnect the USB cable?
If you turn the power of the R-88 on/off or disconnect and reconnect the USB cable during playback or recording, the R-88 will no longer be able to play back or record. Stop playback or recording, and then start playback or recording once again. If you are still unable to play back or record, quit all programs that are using the R-88, then turn the R-88 off and then on again.
 
Try adjusting the audio buffer size of the driver
If the size of the driver's audio buffer is too small, sound may not be produced, or it may be impossible to carry out normal playback and recording.
In such cases, you should refer to "Changing/checking driver settings," and increase the size of the buffer.
 

Sound played by your computer is inaudible or too soft

Could you have turned down the volume of the device or application in the Volume Mixer?
The system's Volume Mixer lets you adjust the volume for each device or application.
  1. Open the "Control Panel," and switch "View by:" to "Category."
  2. Click "Hardware and Sound," and then click "Adjust system volume."
  3. The Volume Mixer will appear. From the "Device" pulldown menu, choose the device that you're using for playback, and adjust the volume.
    *Alternatively you can open the Volume Mixer by right-clicking the speaker icon located in the lower right of the Desktop and choosing "Open Volume Mixer."
Are you using voice communications software?
If you're using voice communications software, the volume of the audio device might be automatically adjusted according to the status of communications.
If so, disable automatic volume adjustment as follows.
  1. Open "Control Panel," click "Hardware and Sound," and then click "Sound."
    *If the icon view is selected for the Control Panel, click "Sound."
  2. In the "Communications" tab, change the setting of the item "When Windows detects communications activity" to "Do nothing."
  3. Click [OK] to close "Sound."

Part of the playback is wrong: e.g., notes are broken off prematurely, or some notes are lost

Problems may be solved by making the settings shown below.

Try adjusting the audio buffer size of your software
If your software allows you to adjust the audio buffer size, try changing the setting.
Normally, clicks and pops can be eliminated by increasing the buffer size.
 
Try adjusting the audio buffer size of the driver
If your software does not allow you to adjust the buffer size, or if adjusting the buffer size in your software does not solve the problem, you may be able to solve the problem by changing the driver’s audio input/output buffer size.
Try adjusting the buffer size as described in "Changing/checking driver settings."
 
Try updating the driver of your display adaptor
You may be able to eliminate clicks and pops by updating the driver for the display adaptor installed in your computer.
 
Windows Update / Microsoft Update
You may be able to solve the problem by updating your system with "Windows Update" or "Microsoft Update" provided by Microsoft.
 
Check the power management settings
  1. Open "Control Panel," click "System and Security," and then click "Power Options."
    *If the icon view is selected for the Control Panel, click "Power Options."
  2. In "Choose or customize a power plan," choose "High performance."
    *If the "High performance" plan is not shown, click "Show additional plans."
  3. In the High performance area, click "Change plan settings."
  4. Click "Change advanced power settings."
  5. In the Advanced Settings, click the “+” symbol for "Hard Disk," and click the “+”symbol for "Turn off hard disk after" to open it.
  6. Click "Setting (Minutes)," and click the down arrow to change the setting to "Never."
  7. Click [OK] to close the Power Options window.
  8. Close the "Edit Plan Settings" screen.
"Performance Options" settings of System Properties
  1. Open "Control Panel," click "System and Security," and then click "System."
    *If the icon view is selected for the Control Panel, click "System."
  2. At the left, click "Advanced system settings."
  3. If a dialog box regarding User Account Control appears, click [Yes].
    *If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again.
  4. Click [Settings] of the Performance section, and then click the [Advanced] tab.
  5. Select "Background services," and click [OK].
  6. Click [OK] to close "System Properties."
Do the sample rate settings match?
You must set the sampling frequency that's been specified through the audio settings of the application so it matches the R-88's sampling frequency.
*After changing the setting of the R-88's sampling frequency, quit all programs that are using the R-88. Then, switch off the R-88 and turn it on again.
 
Could the Windows monitoring function be enabled?
If the Windows monitoring function is enabled, the input sound might be heard in duplicate (doubled), or a feedback loop (oscillation) might occur.
If so, disable the Windows monitoring function as follows.
  1. Open "Control Panel," click "Hardware and Sound," and then click "Sound."
    *If the icon view is selected for the Control Panel, click "Sound."
  2. In "Recording," select the device that you're using for input (such as R-88 "1-2"), and click "Properties."
    *If the above WAVE ports cannot be selected, a problem may have occurred. Refer to "Troubleshooting."
  3. Open the "Listen" tab, and clear the check box "Listen to this device."
  4. Click [OK] to close "Properties."
  5. Click [OK] to close "Sound."
Audio clicks and pops occur in the playback or recording immediately after the system has started up, or immediately after the computer has been woken from a Sleep state
Wait a few moments before you perform playback or recording.
 
Clicks or pops may occur in the sound if a LAN is operating
Try disabling the LAN in the Device Manager.
 

Playback or recording is interrupted, and then you cannot resume playback or recording

Was your computer experiencing a heavy processing load?
If your computer was experiencing a heavy processing load while the R-88 was being used, the R-88 may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again.
If you are still unable to play back or record, quit all programs that are using the R-88, then turn the R-88 off and then on again.

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